Why install a heat pump?
As energy costs continue to rise across Sydney, more Inner West homeowners are turning to heat pump hot water systems as a reliable, low-energy alternative to traditional electric storage units. Heat pumps use renewable heat from the air to warm your water, cutting energy consumption by up to 70%. They’re quiet, efficient, and environmentally responsible — and in many cases, eligible for government rebates that significantly reduce installation costs.
If you’re considering making the switch, Cheapa Hot Water Inner West can help you choose the right system for your home, install it safely, and ensure it performs efficiently for years to come.
What makes a quality, reliable heat pump?
Not all heat pumps are created equal. Here’s what to look for before you buy:
1. Energy efficiency
Look for a high Coefficient of Performance (COP) — this measures how efficiently the system converts electricity into heat. Models with a 5-star energy rating or higher deliver the best long-term savings and are often eligible for NSW Government rebates.
2. Correct size and capacity
A family of four generally needs a 270–315L unit, while singles or couples can usually manage with 160–200L. If you have multiple bathrooms or appliances running at once, choose a larger capacity or faster recovery rate.
3. Noise and location
In dense areas like Sydney’s Inner West, where properties are closer together, low-noise models are ideal. Look for systems designed for quiet operation if the heat pump will sit near bedrooms or outdoor living areas.
4. Smart technology
Many modern systems include smart controllers, timers, or Wi-Fi connectivity. These let you monitor usage or run the system during off-peak electricity times, reducing your energy bills even further.
5. Climate suitability
Some cheaper models struggle in cool or humid conditions. Choose a unit designed for Sydney’s climate — models such as the Rheem Ambiheat are proven performers that handle temperatures from -5°C to +43°C.
6. Warranty and after-sales support
Always check the warranty terms and that the manufacturer has a service network in Australia. A reputable system should offer at least a 5–10-year tank warranty and 1–5 years on parts and labour.
Beware of cheap heat pump offers
Across the Inner West, many homeowners have been caught out by “too good to be true” rebate offers. Some companies promote free or heavily discounted heat pumps installed under government schemes, but many of these systems are low-quality imports, fitted by unlicensed tradespeople.
We’ve seen multiple cases where:
- The heat pump fails within months of installation (poor quality product).
- Customers can’t reach the installer (the company no longer exists).
- Warranties are void because the heat pump wasn’t installed correctly (inexperienced installers).
This issue has been widely covered by 2GB and The Daily Telegraph, with countless homeowners left frustrated and out of pocket. Unfortunately, the cost of these failed installations often falls back on taxpayers.
How we can assist
- Same day supply and installation of new heat pumps
- Repair and replacement of installed heat pumps
- Switch from gas hot water (instantaneous and storage water heaters) to an energy efficient heat pump
- Switch from electric hot water to an energy efficient heat pump
- Switch from solar hot water to an energy efficient heat pump
Local hot water installation specialists
For more than 30 years, we’ve been installing and repairing hot water systems for Inner West customers, providing safe, professional installations and expert advice.
- Licensed and insured : Our team handles both plumbing and electrical work, ensuring compliance with Australian Standards.
- Local knowledge : We service the entire Inner West and understand the water pressure and power setup variations common to older Sydney homes.
- Quality brands : We install reliable systems from trusted names like Rheem, Sanden, Stiebel Eltron, Rinnai, Thermann, to name just a few.
- Long-term support : You’ll deal directly with an experienced hot water specialist, not a call centre. We’re here for servicing, maintenance, and warranty support long after installation.
Want to upgrade to a hot water heater pump
When you upgrade to an energy-efficient heat pump, you could be eligible for generous government rebates. Cheapa Hot Water Inner West will guide you through the process and handle the paperwork to make claiming your rebate quick and simple.
We’ll assess your household needs, recommend the best-suited system, and make sure it’s installed correctly — the first time. Our team guarantees safe, compliant work and full documentation, including a Certificate of Compliance for peace of mind.
Contact us for advice
If you’ve experienced problems with a dodThinking about switching to a heat pump hot water system? Cheapa Hot Water Inner West explains what to look for before you buy — from energy efficiency and noise levels to warranty and installation quality. Learn why choosing the right system (and installer) matters, how to avoid dodgy rebate deals, and why a professionally installed, high-performance heat pump can save you money and energy for years to come.gy heat pump installation or want expert advice on the right energy-efficient model for your home, call Cheapa Hot Water Inner West. We’re local, fully licensed hot water specialists. Contact us for fast service, honest advice, and quality workmanship that lasts.