Heat pump hot water problems? Call us for fast help.
If your heat pump hot water system has stopped working, you can rely on us for fast, same-day repairs throughout the Inner West and surrounding suburbs.
Our fully stocked service vehicles carry parts for all major brands, allowing us to repair most systems on the spot so you can get back to enjoying reliable, energy-efficient hot water again.
If your existing unit can’t be repaired economically, we can supply and install a new heat pump system while we’re on site. We carry a wide range of quality brands to suit different budgets and household needs, including Rheem, Dux, Rinnai, Aquamax, EvoHeat, and Quantum.
Furthre reading: Energy efficient hot water systems »
How do heat pumps work?
A heat pump water heater works by extracting heat from the surrounding air and transferring it into the water, much like a refrigerator in reverse. Instead of generating heat through electricity, it uses ambient air, making it an energy-efficient and environmentally friendly alternative to traditional water heaters.
This technology can cut water-heating energy use by up to 65%, significantly lowering your household electricity bills.
Common heat pump problems
With over 30 years of experience repairing hot water systems across Sydney, we’ve seen every kind of issue. Common heat pump faults include:
- Compressor or fan motor failure
- Faulty sensors or thermostats
- Refrigerant leaks or low gas levels
- Electrical faults or burnt wiring
- Blocked air filters or evaporator coils
- Noisy or inefficient operation
- Faulty PCB control boards
- Water leaks or corrosion around fittings
Whatever the issue, our licensed technicians can diagnose and repair it quickly, usually on the same day.
CUSTOMER CASE STUDY
Rheem heat pump replacement service
We recently replaced a failed heat pump for a homeowner in Five Dock with a new Rheem 280L model. Unfortunately, the original heat pump was beyond economical repair and needed to be replaced. The replacement provided a more efficient and reliable hot water solution without needing to change the system’s position or plumbing.
Key benefits of the Rheem 280L Heat Pump:
- 280-litre capacity ideal for medium to large families
- Up to 65% lower running costs than standard electric units
- Quiet operation and low environmental impact
- Modern, energy-efficient design backed by Rheem’s warranty
We also removed and disposed of the old system safely, leaving the site tidy and the customer enjoying consistent hot water once again.
Upgrade to an energy efficient heater and save with Government Rebates
If your current heat pump is old, inefficient or unreliable, upgrading to a modern unit like the Rheem 280L can deliver big savings on energy costs.
Both the NSW State Government and Federal Government offer rebates and incentives to help homeowners switch from traditional gas or electric systems to heat pumps.
At Cheapa Hot Water Inner West, we’re fully authorised to process rebate paperwork on your behalf, which means little to no upfront cost for your new system.
Heat pump rebate tiers:
- Tier 1 heat pumps – Premium, high-efficiency models that qualify for the maximum rebate.
- Tier 2 heat pumps – Standard-efficiency models that attract a smaller rebate but still offer big savings over older systems.
We’ll explain your eligibility, recommend the right model for your property and budget, and handle all compliance and installation requirements for a hassle-free experience.
GET IN TOUCH
For fast, reliable heat pump repairs, servicing and replacements in Five Dock and the Inner West, call our friendly team. We specialise in emergency, same-day hot water repairs, replacements and installations for all water heater makes and models. Our trucks are on the road right now, fully stocked with replacement parts and new systems to get your hot water running again quickly and efficiently.